Get in touch
with us regardless
of your issue
Our mission and core values
1
Each customer is the most important one until the order is received and the customer is happy.
Your needs will always be our priority.
2
Communication is critical. If – for any reason – you have an issue, get in touch with us and we
will sort it out as quickly as possible.
3
We like to establish connections and come up with a feeling of community, so join our
discussion boards and blogs for more details.
Where we are
Bowfin Anglers Group
1503 Grant Street
Tyler, TX, 75702, USA
+1 903 840 3139
[email protected]
Feel free to get in touch with us regardless of the issue. It could be to say hello, ask for advice,
make a complaint or place an order. Use the phone numbers for emergencies – make sure you
call within the opening hours. We will reply all emails within 12 hours and we will reply by post
within three working days. However, we also recommend going through the frequently asked
questions below – you might find the answer right here.
Answers to our FAQs
1How long does it take for my order to arrive?
We ship internationally. Therefore, your location will play an important role in the process. At
the same time, once you go through your checkout, we will provide a few different options for
your shipping. You can get a first class shipment that travels much faster, but it will cost you
more money.
2How many discounts can I get for an order?
Unlike other shops, we apply as many discounts as possible to each order. You will not be
limited to the biggest discount only. In other words, you can get a discount as a first time
customer, another one for shipping a large order and another one for ordering over a certain
value – up to you.
3Can I ask for advice too?
We have a bunch of experts on site who bring in products and ideas based on the latest
tendencies and trends in bowfin angling. Given their experience, they make great choices if you
need some advice and tips, especially if you are a beginner. Feel free to get in touch with us and
ask your questions.
4Can I order things that you do not have?
No, but you can ask about it. Whether you read about something in a magazine or over the
Internet, feel free to ask us for a quote. We will find it for you and give you a price. We will get
back to you within 12 hours since the inquiry, so wait patiently and you might find the special
offer of a lifetime.
5Are there any guides for your products?
Each of our products comes with basic instructions regarding its use and safety standards.
Bigger products come with small manuals of instructions. However, we provide plenty of details
over the Internet as well. Therefore, you can go through our blog section and browse our
articles for more information.